4127 E University Dr
Phoenix, AZ 85040
480-839-0082

Local Reviews
for paradise valley, az


Job Locations
for paradise valley, az

Matthew B.

Matthew B. Job Checkin

DESCRIPTION Clean Effects Collection Cell Replacement Replace collection cells with new OEM collection cells Verify filter system operation and clean pre-filter Reset filter status monitor Non Members: 90 day parts + labor warranty on all repairs Cool home members: 2 year parts + labor warranty on all repairs


Nixa G.

Nixa G. Job Checkin

Unit keeps tripping breaker after an hour or so, explained homeowner. All motors were inspected and tested, a visual was done on all wires and connections, tested contactor, inspected disconnect and main breaker panel. Found a couple loose lugs at the disconnect and breaker. About a quarter turn on the disconnect and 2-3 turns on the breaker. The disconnect is broken, does not impact the units cooling at this time but is a safety concern for other technicians and can result further breakdown if not aware of it. I have also attached a proposal for replacing the disconnect. The system an appears to be performing within manufacture specifications. System is cooling upon departure.


Matthew B.

Matthew B. Job Checkin

Replaced both thermostats and showed the homeowner how to connect to the app.


Matthew B.

Matthew B. Job Checkin

AC Service call


Charles B.

Charles B. Job Checkin

- May qualify for promotions, 0% for up to 60 months or low payment plans - Discount available for check payment *CLICK "VIEW MORE" on each line item to view included improvements


Matthew B.

Matthew B. Job Checkin

Returned and installed the critter kits on the systems. The units are operating properly.


Matthew B.

Matthew B. Job Checkin

DESCRIPTION Includes two maintenance visits per year - 3 Systems Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/flipbook/cool-home/?page=1


Charles B.

Charles B. Job Checkin

I provided maintenance on Trane equipment and a checkup on Goodman. Both systems are operating well. The Goodman unit could use a good indoor coil clean and seal and insulate return platform to prevent dust and temperature pickup.


Charles B.

Charles B. Job Checkin

I replaced undersized tstat wire for master bedroom unit, I also replaced 45mfd capacitor for main unit. Tested equipment to verify good operation. Systems are functioning fine at this time


Nixa G.

Nixa G. Job Checkin

Includes two maintenance visits per year - 1 System Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/flipbook/cool-home/?page=1 On today’s visit the txv was condemned. We will reach out to customer for updated information about scheduling the return visit once parts are available.


Charles B.

Charles B. Job Checkin

I replaced outdoor fan motor and tested equipment. System did not operate. Tracked down low voltage communication error to nest thermostat. Thermostat is faulty. Installed a temp t6 pro and tested, equipment is operating but sub cooling was low for indoor/outdoor temps. Added 1lb of r-410a to get sub cooling to proper level.


Alex W.

Alex W. Job Checkin

Found South 3 1/2 ton outdoor fan motor not functioning. Ordered part through Trane and it should arrive Tuesday. Customer also signed up for platinum Cool home memberships on both systems and would like us to perform one maintenance before summer really kicks in if possible when we do the repair.


Charles B.

Charles B. Job Checkin

03-28-25 I replaced faulty drive on xv20i system and applied rodent proofing to it. Tested equipment in cooling mode, system is now operating as it should. I also installed a rodent proofing kit on the downstairs xv20i outdoor unit.


Charles B.

Charles B. Job Checkin

$1,000 APS rebate - May qualify depending on availability - Ideal Installation Package w/custom sized & fabricated materials to match your equipment, ductwork and available space


Charles B.

Charles B. Job Checkin

I found that system was down with a 126 error code. I checked equipment status and found outdoor unit offline. Checked unit and and found cda blank. I verified 240v incoming and tested through drive. Contacted trans tech support and verified the drive has failed. Equipment fell out of manufacturer warranty in 2019. Condenser drive will need to be replaced in order for further testing.